Custom Development

CRM for Independent Record Labels

A label has to bring masters, cover art, approvals and announcements together for a single release date. We’ll build a CRM that shows producers, editors and distribution staff the latest materials and next action.

What delays release preparation and delivery to the distributor

  • Fans are spread across streaming platforms, social media and mailing lists, leaving little direct contact.
  • Release plans, deadlines, promotional campaigns and press contacts are managed in separate spreadsheets.
  • Contracts, royalties and composition rights need accurate records, and payouts need to be transparent.
  • Tours and concerts involve dozens of promoters and venues, with no shared overview.
  • It’s hard to tell which campaigns deliver results and which simply use up the budget.

Artist records, asset versions and the release calendar

These modules can be included in the project. We’ll agree on the scope and workflow rules after reviewing your processes.

Release readiness and partner coordination

The manager checks versions of the cover art, metadata and approved artist materials. If the release date changes, the team can see who needs to confirm the revised publication plan.

Metadata and asset versions

The manager checks creator credits, cover art and artist approval. The file sent to the distributor is marked with its version and delivery date.

Approval of the promotional plan

After a date change, the manager sees affected posts and contacts. The revised plan is approved before it goes to partners.

Additional Features

Performances tied to release promotion
The manager can link a single launch event to its venue, promoter and asset delivery date. If the release date changes, they check which announcements and venue commitments are still open. The approved plan goes to the artist and event team.
Sending assets to media and curators
The editor can track who received an asset, which version they received and when it may go live. If a press photo or cover changes, they check recipients and flag who still needs the approved file. Editorial replies and confirmed coverage are tracked separately.
Reconciling distributor reports with the catalog
The manager can match report lines to releases, recordings and versions. Unclear matches go to the catalog owner with the source and reporting period. Artist summaries use reconciled records.

CRM Workflow Examples

How teams can divide responsibilities and handle exceptions after rollout.

Delivering a new single to the distributor

The manager checks the approved master and cover art. After delivery, they record the external identifier and acceptance status.

Replacing promotional assets after an announcement

The editor receives new cover art and checks who already received the old version. Once the artist approves it, the editor updates the partner asset list.

What to Include in the First Release

We’ll use one release to record deadlines, materials and approvals. The producer coordinates with the artist, the editor works with the press, and distribution checks the final recordings. We’ll also cover replacing the cover and changing the date after delivery to the platform.

Once we agree on the requirements, we design the screens, build a pilot, and try it against the agreed use cases. We plan the rollout and follow-on modules with your team.

Discuss the First Phase

Development FAQ

Can we track different versions of the same recording?

Yes. Separate versions can have their own identifiers, language, duration and release links. The owner confirms which version is approved for delivery.

Can the CRM track license dates?

The CRM can store agreed restrictions, dates and reviewers. The label’s authorized specialists interpret the rights.

How do we migrate the label catalog and releases already delivered to the distributor?

We’ll match recordings, versions, releases and distributor IDs. On a sample, the team will confirm files, delivery dates and acceptance statuses. Assets without an approved version stay in review before the next delivery.

What determines the first release scope for an independent label CRM?

We’ll start with one release and cover asset approval, distributor delivery and updates to the promotional plan. The estimate depends on role count, recording versions and the format of external statuses. Report reconciliation can be added once available identifiers are confirmed.

Let’s Discuss Your CRM

Tell us your industry, describe one process you want to automate, and let us know which tools your team already uses.