Custom Development

CRM for Exam Preparation Centers

Centers preparing students for Ukraine’s NMT and other exams need to see how they work through topics between mock tests. We’ll build a CRM that links results and attendance to the student’s next step.

When a Total Score Doesn’t Show What to Cover in Class

  • Mock tests are marked, but results stay in files. No one can see how a student has progressed over several months.
  • Weak topics go untracked, so the same mistakes continue until exam day.
  • Concerned parents call with questions and get vague answers.
  • Groups are formed by guesswork, and students with different preparation levels slow each other down.
  • Motivation drops, but the center only finds out when the student stops paying.

Mock Test Results and Prep Group Workflows

These modules can be included in the project. We’ll agree on the scope and workflow rules after reviewing your processes.

Mock Test Review

The teacher flags questions and topics to review. The coordinator sees whether the student attended the review and when their next mock test is scheduled.

Transfers Between Groups

The coordinator checks the format, current results, and schedule. An approved transfer preserves earlier work and access to materials under the course terms.

Calendar of Key Dates

Staff track internal mock tests separately from dates confirmed by official sources. The student receives an agreed reminder about what to do next.

Additional Features

A Revision Plan After a Mock Test
The teacher turns recurring mistakes into a practice plan with a review date. The coordinator sees where a retake is scheduled and where more data is needed. A missed test has its own status and doesn’t lower the accuracy rate.
A Progress Summary for the Family
The coordinator can summarize recent attempts, changes across comparable topics, and the agreed next action. Before sending it, they check who can see the student’s information and which results the teacher has confirmed.
Prep Packages and Transfers to Intensive Courses
Staff check which group lessons, consultations, and mock sessions are included. A program change records lessons used, the remaining balance, and the new terms. The student gets an updated schedule once a place is confirmed.

CRM Workflow Examples

How teams can divide responsibilities and handle exceptions after rollout.

Moving from a Foundation Group to an Intensive

The coordinator sees that the student has completed foundation practice, agrees the transfer with the teacher, and moves the enrollment with earlier results intact.

A Missed Progress Test

The register has no score because the student was absent. The coordinator offers another date and leaves the progress metric blank until the student takes the test.

What to Include in the First Release

Start with one subject. Record test versions and topics and distinguish a missed test from a zero score. The teacher reviews results, the coordinator plans lessons and contacts the student, and reception tracks payments.

Once we agree on the requirements, we design the screens, build a pilot, and try it against the agreed use cases. We plan the rollout and follow-on modules with your team.

Discuss the First Phase

Development FAQ

Can We Compare Results from Different Mock Tests?

Yes, if the tests share a scale or cover comparable topics. The CRM can show the test version, maximum score, and percentage of correct answers by section.

Can We Import Results from Our Existing Test Platform?

For a trial import, we’ll check the student ID, test version, attempt date, and grading scale. The coordinator reviews unmatched records. Reimporting the same attempt should keep a single result.

What Does an Exam Prep CRM Pilot Cover?

We’ll follow one course from baseline assessment to a retake and the coordinator’s decision. The estimate needs sample tests, scales, and transfer rules. If the center wants family reports or learning-platform data, we’ll define the fields and permissions.

Let’s Discuss Your CRM

Tell us your industry, describe one process you want to automate, and let us know which tools your team already uses.